In the US, the average duration of an Uber or Lyft ride is 49.8 minutes, according to our data from 2019. The longest average trip duration is in South Dakota, averaging 49.8 minutes. The shortest average trip duration is in Hawaii, averaging 26.5 miles.
In the US, the average distance is 32.7 miles, according to our data from 2019. The longest average trip distance is in South Dakota, averaging 46.8 miles. The shortest average trip distance is in Hawaii, averaging 15.4 miles.
Uber Uber does not set a maximum distance for each ride. The company does inform riders and driver-partners that each ride may be ended after four hours. Driver-partners are informed prior to the four-hour mark to bypass ride termination as necessary. Uber also limits each driver-partner to 12 hours of consecutive operation that could limit long-distance trips. Lyft Lyft limits each […]
Uber and Lyft encourage carpooling to common drop-off spots through uberPOOL and Lyft Shared. These ride types are designed to carry passengers to the same destination from the same pickup location. Each ride is completed in a sedan, SUV, or minivan with space for up to four passengers. The apps limit each party to two passengers to accommodate […]
Regulations on airport pickups and drop-offs by ride-hailing companies like Uber and Lyft vary from state to state. The companies list more than 100 airports in the United States where they are allowed to operate. These airports include major international airports in New York City, Los Angeles, Washington, D.C., and Chicago. Lyft lists eight airports in the Canadian province of Ontario that allow ride-hailing services, while Uber […]
Uber and Lyft serve riders on military bases by pairing them with drivers who already have base access. This service is limited based on the availability of drivers with base access.
Uber: Uber touts the option for riders to add three stops to each ride. Riders start by adding their last stop when requesting a vehicle. A plus sign next to the last stop space can be clicked to reveal two additional stop spaces. After adding these stops, the Uber app updates the map with driver-partners available […]
Drivers with Uber and Lyft cannot select destinations for their riders. Both companies offer destination modes that allow drivers to filter potential riders based on their final destinations.
Uber and Lyft ask their drivers to complete refueling trips between rides on their apps. Riders expect to go from their pickup spots to their destinations without unexpected stops. Drivers may stop for gas during long trips that exceed fuel tank capacity or if passengers add gas stations as intermediate stops on their routes.
Uber and Lyft drivers are expected to take passengers to their destinations after accepting requests. Drivers are able to deny rides but failure to take passengers to their requested stops can lead to lower ratings and deactivation from the apps with repeated incidents. Drivers are asked to contact law enforcement and the companies if they arrive at dangerous destinations.