Uber: Uber allows service dogs to ride with their owners. Each driver-partner is allowed to decide whether or not to drive passengers with non-service dogs. Lyft: Lyft drivers allow service dogs to ride with passengers but are given latitude on whether to accept passengers with non-service dogs.
Uber and Lyft conduct background checks on all applicants who want to drive using their apps. These background checks include reviews of driving records and criminal histories. Both companies also request occasional background checks on current drivers to ensure compliance with driver guidelines.
Uber and Lyft drivers comply with annual inspection requirements by using third-party inspectors from local auto shops or dealerships. Company representatives who staff local activation centers can recommend inspection services to drivers.
Uber and Lyft note on their websites that they respond quickly to safety concerns by its riders. Neither company maintains publicly available statistics on safety issues. CBS News reported in April 2018 that 103 Uber drivers and 18 Lyft drivers were accused of sexual assault or kidnapping riders. City Lab reported in October 2018 that increased Uber and Lyft use corresponded to higher traffic […]
Uber Uber requires driver-partner applicants to use vehicles that are 15 years old or newer on the platform. The exception to this rule is New York City, which requires vehicles to be 13 years old or newer with additional restrictions based on vehicle model. Lyft The maximum age requirement for Lyft vehicles varies by region. For example, […]
Drivers with Uber and Lyft cannot select destinations for their riders. Both companies offer destination modes that allow drivers to filter potential riders based on their final destinations.
Uber Uber allows any licensed driver meeting their state’s minimum driving age to work for the company. Applicants must have one year of licensed driving if they are 24 years old and up and three years of licensed driving if they are 23 years old and younger. Lyft Lyft requires all drivers to be at least 21 […]
Uber’s background check policy indicates that driving violations typically disqualify applicants from working for the company. Lyft says that they may disqualify applicants with DUIs within seven years of their application date. Both companies may adjust these policies to comply with local and state laws.
Uber and Lyft drivers are expected to take passengers to their destinations after accepting requests. Drivers are able to deny rides but failure to take passengers to their requested stops can lead to lower ratings and deactivation from the apps with repeated incidents. Drivers are asked to contact law enforcement and the companies if they arrive at dangerous destinations.