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Lyft and Uber are the only ride-hailing companies that operate in the Detroit metropolitan area. Lyft offers the larger service area of the two, operating north to south from Auburn Hills to the state's border with Ohio and from Lake Erie in the east to Canton in the west. Uber's northern, eastern, and western limits are the same but the company does not operate to the Ohio border. Both companies compete for passengers with traditional taxi companies like Checker, Metro Taxi, and OnCabs Detroit. Traditional taxis offer years of reputable service and the ability to request service by hailing on the street.
Statewide regulation of ride-hailing companies took effect in March 2017. These regulations replaced city-by-city policies on Lyft and Uber. State law requires these companies to conduct criminal background checks and prevent frequent traffic violators from becoming drivers. Lyft and Uber are regulated similarly to traditional taxi companies with mandatory registration fees and state-approved signage. Lyft maintains a driver support hub in downtown Detroit, while Uber's support hub is located northwest of the city in Oak Park.
The main airport in the Detroit metro area is the Detroit Metropolitan Wayne County Airport in nearby Romulus. This international airport allows Lyft and Uber drivers to drop passengers in the departures area similar to standard taxis. The pickup areas for ride-hailing services are Level 1 of the parking garage for the North Terminal and Level 4 of the parking garage for the McNamara Terminal. Each Uber and Lyft ride to and from the airport adds a $5 surcharge to the total fare.
Visitors and residents alike can pair Lyft and Uber with other forms of transportation to reach their destinations. Bird and Lime scooters are available in downtown Detroit starting from $1 per trip. A bike-sharing service called MoGo ensures urban mobility with $8 daily passes and $10 daily passes for adaptive bikes. Tourists who want to get behind the wheel can use the Maven and Zipcar apps to find cars available by the hour. The Detroit Department of Transportation even offers a feature on its Transit+ app that allows users to plan trips via ride-hailing services to specific bus lines.
All of these methods of transportation are useful in reaching Detroit's hottest tourist destinations. Sports fans can enjoy football games at Ford Field, baseball at Comerica Park, and hockey and basketball at Little Caesars Arena. These buildings also serve as concert venues throughout the year. Visitors can learn about the city's music history at the Motown Museum or find out about one of America's most prolific inventors at the Henry Ford Museum. Detroit's renovated downtown district features galleries, restaurants, and public spaces accessible by foot, bike, car, bus or the QLine light rail.
Lyft offers its standard Lyft, Lyft XL, Lux, Lux Black, and Lux Black XL lines in Detroit. Uber's offerings in Detroit include UberX, UberXL, Black, BlackSUV, and Select. Lyft and Uber offer the best value for reaching Detroit's destinations. Shared ride options through Lyft and Uber are not available in Detroit. A ride from the airport to Little Caesars Arena costs approximately $31 using UberX and $35 using standard Lyft. These prices are less expensive than the $50 price tag using a Checker cab.