Does Uber have a rewards program and how does it work?

February 7, 2020

Yes. Riders earn 1 point for every dollar spent on uberPOOL and Uber Eats, 2 points for solo rides on Uber X, UberXL, UberSelect & UberWAV, and 3 points for every ride on UberBlack & UberBlack SUV. Riders get a $5 credit for every 500 points. Uber Rewards has 4 tiers: Blue (less than 500 points), Gold (2,500 to 7,499 points), Platinum (2,500 to 7,499 points) and Diamond (7,500 and above). Users at the Gold level can cancel and rebook rides within 15 minutes without a cancellation fee, and priority support. Platinum members get protection against surge pricing on one ride of their choosing and will pay the standard fare. Diamond members get 24 hour phone support, and occasional free upgrades to luxury rides when available. Currently, the rewards program is limited to riders in MiamiDenverTampa, Fla., Washington, D.C., PhiladelphiaAtlantaSan DiegoNew Jersey and the New York City metro area. Riders can join within the app under the ‘menu’ tab.

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